can not download video's
I have the plus account for a long time and it is current. Since June 12th. I am not able to download video's although the window comes down and says -- download this video -- but nothing happens. Technician told me to e-mail you, but that seems to be impossible. Please help.
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when downloading musical video it says no space on drive
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Louise,
Please reinstall RealPlayer to resolve your issue.
https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows
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Joseph,
By default, all videos downloaded using RealDownloader will download to your Videos folder in your PC Library. Please make sure you have enough space in your hard disk to download more videos.
Also, please check where the videos download path is. You can check it by going to the Preferences from RealDownloader. Make sure there is a path in "Save videos to"
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YouTube videos can not be downloaded since 2020-03-30. Please rectify the situation.
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Due to the current COVID-19 pandemic, the Internet is experiencing an unprecedented surge in traffic as most work from home. As a result, many leading video hosting websites are reducing bandwidth and quality, which can impact the RealDownloader at times. Our team is hard at work to ensure that the RealDownloader is functioning at its best. We request your understanding, as it may sometimes be necessary to retry downloading a video after a while.
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