Vai al contenuto principale

Ricerca

new version not finding youtube videos

Commenti

4 commenti

  • Commento ufficiale
    RN Support

    We have a known issue with certain videos where Downloader is not able to detect them to download. This issue started recently and our engineering team is investigating this issue. We will send you an email as soon as we have an update.

  • Megan Ryan

    I agree same thing here but the odd thing is I can get regular videos but when I load a music video like an 80's video it can't find it it seems VERY selective now.

    0
  • David Guenther

    I am at my wits end attempting to get real player to find the videos to download. I even attempted to find the video using the URL, but the software can not find the videos to download. I can play the video on my computer, but its invisible to real player.  These are not copy written videos, just personal post by people on you tube,  Any suggestions?

    0
  • RN Support

    If you are not able to download certain videos, please note that we have released our latest version that fixes this problem. Please follow the instructions from the below link to resolve the downloader issue.

    https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

    If RealPlayer is not able to play certain existing videos, it is possible that your computer is missing some codecs.

    Installing the K-Lite codec pack often helps to fix issues related to playback. You can install it from the link below:

    http://www.codecguide.com/download_k-lite_codec_pack_mega.htm

    After installing the codec, restart your computer and try playing the videos again.

     

     

    0

Accedi per aggiungere un commento.

Powered by Zendesk