HELP HW DUE SOON

Jennifer Isaza

• 4 ottobre 2018 22:23

I Have downloaded real player and opened the application it shows me to sign in and when I do the screen turns white and nothing happens. I tried to delete and install again even make a different account and still nothing . HELP THANKS

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  RN Support

  • 4 ottobre 2018 22:42

  It appears that you need to reset your Internet Explorer. Please follow these steps to resolve your issue.

  1. Open Internet Explorer

  2. Click the Tools icon on the top right corner and go to Internet Options

  3. Click Advanced tab

  4. Click Reset button and click OK

  5. Restart your computer and try to sign in again.

  If the issue persists, please let us know.

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