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  • RN Support

    We have identified the download issue and resolved it. Please follow these instructions to resolve your downloader issue.

    1. Open a web browser (Chrome, Firefox or Edge)
    2. Click the blue downloader icon on the top of your web browser once until you receive "Unable to download videos" or "No videos found" message
    3. Repeat step 2 once more
    4. Restart your PC

    This will update the fix and you should be able to download videos again.

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