Runtime error R6034 à la lecture de vidéos de la bibliothèque.

Claude Mercier

• 12 dicembre 2018 16:38

 Bonjour

J'obtiens toujours ce message  :

Runtime error!

Program C:\Program Files (x86) \Real\RealPlayer\realplay.exe

R6034

Application has made an attempt to load C runtime library incorrectly.

Please contact the application support team for more information.

C'est systématique. Il faut le supprimer 2 fois .

Merci à ceux qui pourraient m'aider à éradiquer ce problème.

Cordialement.

Claude.

0

• 

  RN Support

  • 13 dicembre 2018 03:28

  We don't offer support in French.

  Please ensure you have all the latest Windows updates installed. Then, please follow these instructions.

  1. Go to Control Panel and uninstall RealPlayer.
  2. Go to https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed and download and run the installer.
  3. Once the Fixit program opens, click Next.
  4. Select Uninstalling.
  5. You will see a list of programs installed. Scroll down and look for "Video Downloader". Select that and click Next and click on "Yes, try uninstall". This will remove the application.
  6. Run the Fixit program once again. (You will need to run this program a few times)
  7. Follow steps 4 and remove the following programs (in the said order)
  a. RealUpdgrade 1.1
  b. RealDownloader
  c. RealDownloader
  Note: You have to run Fixit each time you want to uninstall these applications.
  8. Delete Real & RealNetworks folders from
  a. C:\Program Files (x86)
  b. C:\Programdata
  c. C:\Users\<your username>\AppData\Roaming
  d. C:\Users\<your username>\AppData\Local

  Once you have uninstalled all of them and deleted the folders, restart your computer. Download RealPlayer from www.real.com. Ideally, this should install properly.

  Please do let us know how it goes.

  0

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