
Is the same video before being uploaded able to play the full video? Can you open a browser and click https://realtimes.real.com/account#login. Please sign into your account and play the video. In the URL, you will see a full address. Can you copy and paste it to this post? For example, it would look something like the one below.
https://realtimes.real.com/#lb/4a51396d185f4aeda3026e209fefa8e