Cannot upload videos from my camcorder

Josie Britton

• 1 gennaio 2019 01:21

Every time I open RealPlayer to upload my camcorder videos I get the message that I am not connected to RealTime.  I have done everything imaginable from the troubleshooting section and nothing is working. Should I uninstall the program and reinstall it?

0

• 

  RN Support

  • 4 gennaio 2019 04:19

  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

  0

Accedi per aggiungere un commento.