On Jan 23, 2019 I cannot play downloaded files in realplayer library

chris rauth

• 23 gennaio 2019 19:57

When I click on a saved video it just freezes and will not play the downloaded video. Most if not all are from the internet you tube videos.

The whole program freezes and I have to hit close window to get it off my screen

0

• Commento ufficiale

  

  RN Support

  • 24 gennaio 2019 21:38

  Please follow the steps from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   

   
• 

  Malcolm Marshall

  • 24 gennaio 2019 12:58

  I'm having the same problem as Chris.The whole screen locks on clicking Play and I have too close it to get it off the screen. Its a shame I like Real when it works but I've had so much trouble lately I may not be renewing my subscription later this year. 

   

  0

Accedi per aggiungere un commento.