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5 commenti

  • RN Support

    We are happy to report that the issue has been fixed. We appreciate your patience as we worked to resolve this issue, and thank you for using RealPlayer.

    Please follow these steps:

    1. Open Chrome, Firefox or Edge browser
    2. Go to YouTube and play any video
    3. Click on the Download button (You will still receive a "No videos to download" message)
    4. Close the browser
    5. Restart your PC and go back to download a video now. (Step 3 through Step 5 will update the RealDownloader and you should be able to download videos again)

    If the downloader still doesn't work for you, please let us know.

    -1
  • juan.ceballosgodoy

    No me ha funcionado la sugerencia. Te funcionó?

    0
  • RN Support

    Can you please let us know the following information:

    1. Please go to C:\Program Files (x86)\Real\RealPlayer.
    2. Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are trying to download?

    0
  • juan.ceballosgodoy

    My version number is 2020.07.28. I can't download any youtube video, like https://www.youtube.com/watch?v=2j7G4vxoDF8

    Please solve this problem...

    0
  • RN Support

    You seem to have the older version of the Downloader. Please reinstall RealPlayer from www.real.com so you get the latest version installed.

    If the issue persists, please let us know.

    0

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