CUSTOMER SUPPORT..PLEASE HELP ME CHANGE MY EMAIL ADDRESS!!

Donica O'Bradovich

• 14 marzo 2019 04:37

You closed out my other post and did not help me at all. I cannot change my email address and there is no one to help. You said you "sent an email" and "would take it from there." But nothing was changed. Please go into my account. YOu will see that I put in an alternate email address. THAT IS MY NEW EMAIL MAIN ADDRESS. The one at the top is OLD. if you sent an email at that address..I DID NOT GET IT.

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  RN Support

  • 14 marzo 2019 21:27

  We sent you an email to your optimum.net address. Can you please check your spam folder? If not, can you please send us an email at help@real.com. We can take care of your account.

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  Donica O'Bradovich

  • 15 marzo 2019 06:03

  Both of my email addresses are optimum. You probably sent it to my old one. I will send you the info to the help email address. Thanks.

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  RN Support

  • 15 marzo 2019 16:52

  We received your email. We'll take it from there.

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