conveting WAV to MP3

Servant Church

• 21 marzo 2019 00:06

When I try converting  a wav music file to Mp3 the real player converter tells me there is not enough disc space for conversion.   I have 324 GB of free space on My hard drive

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  RN Support

  • 22 marzo 2019 17:47

  The screenshot doesn't indicate that there is not enough disc space. It is quite possible that there is something with the WAV file that is not compatible with this conversion. Can you try to convert it to any other audio format and let us know how that goes?

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  Servant Church

  • 23 marzo 2019 14:05

  I tried other formats and it did not work. Recieved the same message.

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  RN Support

  • 24 marzo 2019 05:24

  Would it be possible to send us a sample file? We can test it in-house and see where the problem is.

  To send us a file up to 1 GB in size, please follow these instructions:

  1. Go to https://tobor2.prognet.com/cgi-bin/incoming.cgi
  2. You will see instructions for attaching the file. Choose the file you want to send us.
  3. In the "to" section, enter "gsharma".
  4. In the box below, enter your email address and/or ticket number, along with a brief note about the issue (just a sentence is fine).
  5. Click Send.

  We will review the file(s). If for some reason we have difficulty receiving the file, we will let you know.

   

   

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