After update, cannot logon currently

John Lenz

• 24 aprile 2019 16:11

I enter correct logon and P/W (;like to get to this site) and consistently get a window that says unable to logon currently … I am at the current software level.

How do I clear this and get my paid options loaded?

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  RN Support

  • 24 aprile 2019 18:36

  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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