I mean i have emails dated 2 and 3 yrs back with ticket nos. re dvd burning issues which is why i use realplayer, dvd burning, so how could i have been doing that if i hadn't paid for my license? AMEX has no record cos it was too many years ago and they are not as helpful with disputes as they used to be. they wont go to the merchant for that amount that long ago. Just keep scamming the seniors. no one cares.
Trying to Bill me AGAIN
i've been a paid customer for PLUS for about 12 yrs. when they sent out notice last summer it would be $10 more for Cloud, i didn't pay that cos i don't use cloud. Now they made me a free customer. My lifetime payment for PLUS is GONE. What gives. they tried to make me pay again after their disastrous 2013 incompatibility with youtube. i had this all straightened out, found out by accident now that i went back to my project, i'm a FREEBIE again, but i paid for LIFE. Is this really worth the stress????????????????
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Our system shows that your last purchase was RealPlayer 16 under the email email@example.com. The product you purchased was for life of the product.
Please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that.
As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products.
We are now offering RealPlayer 18/RealTimes. This is the latest version of RealPlayer with many additional features. To access the Premium features of RealPlayer 18 will require a new purchase, because this is a new product. However, since you purchased RealPlayer before, I would like to offer you a discount to purchase the latest version.
And to benefit from this special offer, please, click on the link below:
If you have additional questions, please let us know.