Do you have any firewall programs installed? Do you have an alternate browser like Google Chrome or Microsoft Edge? Does it not show up in these browsers as well?
Post
Segui
Download This Video Option Does Not Appear
I have Real Player Premium. I am currently using the most recent version of Firefox. RealPlayer was working fine until the June 2019 software update. After the software update, the "Download This Video" button/option would not appear. I looked at all the suggestions under "Download This Video Option Does Not Appear." RealPlayer software is up to date. I am currently running the latest version. I verified that I have the latest version of Adobe Flash installed. I also used the "Restart Downloader " process. I rebooted my computer several times. I also uninstalled and re-installed RealPlayer. None of these fixed the problem. I am looking for solution to this problem. If this problem cannot be fixed, I will terminate my Real Player account.
Is anyone from Real Networks going to address this problem & provide a solution?
Il post è chiuso ai commenti.
3 commenti
I have used alternate browsers such as Google Chrome & Microsoft Edge. The "Download This Video" button/option still does not appear. Real Player was working fine with Firefox until the June 2019 software update. After the June 2019 software update, I was unable to download videos. My firewall programs did not change either before or after the June 2019 software update.
We have sent you an email. We'll take it from there.