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real player plus sign in problems on new pc

I have a new windows 10 pc and after downloading real player, clicking SIGN IN just opens a blank white box and nothing ever pops up in it. How can I sign in to my existing paid account? Thanks

Tommy Leftwich

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To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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