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Unable to download video from iphone to realplayer/realtimes

I have a video on my iphone that I want to download on realplayer to eventually be burned to dvd.  This usually auto downloads but did not this time.  Please tell me how I can achieve this task.  Thank you in advance!

Dru Morgan

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We see that you have a RealTimes 100GB account. Here are instructions if you want to burn your video that is currently on your iPhone.

1. If not already, install RealTimes app on your iPhone.

2. Sign into the app with your email address so it is associated with your paid account.

3. Long press the video and tap Upload.

4. Once you have the video uploaded to your Cloud, you can use your PC's RealPlayer.

5. Open RealPlayer on your PC and click the Library tab.

6. Click Cloud - You should see the video that you uploaded from your iPhone.

7. Right click on this video and choose Download. (The video will be downloaded to your RealPlayer.

8. Right click on the video again and click Burn.

Please let us know if you have additional questions.

 

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