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Can't download from youtube

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11 commenti

  • null null

    I have the same Problem since one Week. And nothing happend or will be fixed

    only on you tube the realplayer download does not work - other sites have no problem to download videos

    0
  • Real CS

    Can you please let me know which web browser you use to download videos? Can you also please go to C:\Program Files (x86)\Real\RealPlayer and look for a file name videodl.exe. Can you please right click on it and go to Properties. We would like you to click the Details tab and let us know what the Product Version is?

    Please note: It should be 2020.01.24

    We have also noticed that YouTube is throttling and not allowing certain users to download videos. Since it is working on other websites, it is clearly indicating that our Downloader is working. Our engineers are investigating this.

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  • Teresa Wheeler

    2020.01.24, Windows 10, chrome, youtube only, no videos found at that web address 

    0
  • Real CS

    Teresa,

    Please provide us with a sample URL so we can test it in-house.

     

    0
  • Teresa Wheeler

    I don't even get the downloader icon thing at the top of my browser.

    0
  • Real CS

    Teresa,

    We sent you an email. Please respond from there.

    0
  • null null

    Well said. this is appalling.

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  • Teresa Wheeler

    It's an FN miracle!

    0
  • Real CS

    We released a new version yesterday. Please resinstall RealPlayer to get the latest version that has a lot of bug fixes including Downloader.

    0
  • Marion Kirby

    I cannot download from you tube states no videos found at this web address

    0

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