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Can't download from youtube

I don't want to be contacted, I just want it fixed. This current problem has been going on for 8 days. And before that, I could only download for 4 days due to the prior problem. You have had the same "fix" up fo at least 2 months. Please fix the download issue. I have the current realplayer, etc, etc, etc. This is not user error or an issue with my computer. 

Teresa Wheeler

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I have the same Problem since one Week. And nothing happend or will be fixed

only on you tube the realplayer download does not work - other sites have no problem to download videos

null null 0 voti
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Can you please let me know which web browser you use to download videos? Can you also please go to C:\Program Files (x86)\Real\RealPlayer and look for a file name videodl.exe. Can you please right click on it and go to Properties. We would like you to click the Details tab and let us know what the Product Version is?

Please note: It should be 2020.01.24

We have also noticed that YouTube is throttling and not allowing certain users to download videos. Since it is working on other websites, it is clearly indicating that our Downloader is working. Our engineers are investigating this.

Real CS 0 voti
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2020.01.24, Windows 10, chrome, youtube only, no videos found at that web address 

Teresa Wheeler 0 voti
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Teresa,

Please provide us with a sample URL so we can test it in-house.

 

Real CS 0 voti
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I don't even get the downloader icon thing at the top of my browser.

Teresa Wheeler 0 voti
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Teresa,

We sent you an email. Please respond from there.

Real CS 0 voti
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We released a new version yesterday. Please resinstall RealPlayer to get the latest version that has a lot of bug fixes including Downloader.

Real CS 0 voti
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I cannot download from you tube states no videos found at this web address

Marion Kirby 0 voti
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