Unable to edit-delete songs after playing until I restart
Whenever I play a song, that song and all the files involved cannot be edited or deleted after they play in real player. Signing out, closing real player doesn't help. All I can do is shutdown and then restart my computer ... then I can edit-delete etc.
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Are you trying to edit or delete a song after playing it in RealPlayer? Do you see any error messages when that happens? If you send us how you are doing this step by step, it will help us better understand the issue.
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I am acquiring a lot of music files for my collection and on occasion I play a song or two from my temp files (such as from XXXX - Discography-Album), no problem yet. From that point on I cannot move, edit or delete those songs or any of the files and folders those songs are in. I have tried to sign out from and close Real Player but the program keeps the file open preventing me from further actions. The message I get is ..."unable to delete or edit or move file or folder because it is open in another application [Real Player being the only program involved]. The only way I get control of those files and folders back is by shutting down my computer and restarting it. This is a pain and so this issue needs to be remedied, I just don't know how.
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We sent you an email. We'll take it from there.
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