unable to download

randy bloomhuff

• 19 aprile 2020 14:44

for all of us that can't use real downloader, because they can't fix it. .we should all be reimbursed the price we payed for Real Player Plus..that's how it works for defective products.. and this sure as hell is defective

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• Commento ufficiale

  

  RN Support

  • 21 aprile 2020 17:18

  We have noticed that YouTube is blocking videos from being downloaded at this time. There are other video hosting websites where you can still download videos from which suggests that the Downloader is still working and not broken.

  We don't control websites hosting videos so there is very little we can do to force our Downloader to download videos. We will continue to investigate if there are other ways to download videos from these popular websites but at this time our only request is to be patient so these websites allow videos to be downloaded again.

  However, if you are unable to download videos from a different website, please copy and paste the website address (URL) of the video that you are unable to download.
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  null null

  • 19 aprile 2020 17:02

  I have had issues for the last few days also,

  I can download some videos and then there are others that refuse to download as well.

  it's very aggravating to try and download a fav video to watch later and it refuses to do so.

  now I don't know what's going on, and I don't buy this COVID-19  BS,

  as a reason to not fix.

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