Unable to download videos from youtube and facebook

Md Khan

• 13 giugno 2020 01:31

On June 8, 2020 I bought the Real Player Premium with a price of $ 49.99. But I am failing to download videos from Youtube and Facebook. I am using Widows 10 and tried with Microsoft Edge and Google Crome. Every time it shows up as ”No video found in this page”.

I hope that you shall advise me how to solve this problem.

Thank you.

--- Md Khan

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• Commento ufficiale

  

  RN Support

  • 17 giugno 2020 22:32

  Can you please follow these steps?

  1. Open Internet Options from the search window.
  2. Under General Tab, click Settings in Browsing History and click View Files. (This will open a folder with a lot of files. Select all and delete them).
  3. Close Internet Options by clicking Ok.
  4. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
  5. Close all Windows
  6. Restart your PC
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  Waheed Khan

  • 14 giugno 2020 21:20

  The performance of Real Player has gone downhill, and they blame everything except themselves. Downloads do not work, and only tell you "unable to download".

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  null null

  • 16 giugno 2020 16:00

  I have been having problems with downloading some videos on youtube etc. and I think it may be because some folks have elected to  keep their videos private so you cannot download them.  You would need their Pin Number to unlock them and access this ability.  Bummer for us.  Sometimes I just video the video with my cell phone and it goes into my icloud account so I can access it this way.

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  RN Support

  • 17 giugno 2020 22:50

  Waheed,

  Can you please follow these steps? (These are slightly different steps from the previously mentioned ones)

  1. Open Internet Options from the search window.
  2. Under General Tab, click Settings in Browsing History and click View Files. (This will open a folder with a lot of files. Select all and delete them).
  3. Close Internet Options by clicking Ok.
  4. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
  5. Close all Windows
  6. Restart your PC

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