
Does it happen on any CD you insert or just the one CD?
Realplayer 18.1.20.206 starts just fine. It will stay open all day as long as I don't insert a CD and try to play it. As soon as I do and as soon as Realplayer has read the CD contents, Realplayer just closes. No error is shown, it just closes. I have reinstalled Realplayer and the error is the same.
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Does it happen on any CD you insert or just the one CD?
I've tried 3 different CDs, same results. It seems as if as soon as Realplayer readers the header information it closes down.
Have you tried to play the same CD with a different program like Windows Media Player?
Have you tried installing our latest version RealPlayer 20/20? You can install it from www.real.com
This is a newly designed RealPlayer. Please install this version and let us know if it still crashes.
I tried all three CDs on my other PC which has RealTimes installed and all played fine. Funny you should ask about 20/20. Just for grins I did install it. When I double click on realplayer.exe nothing happens. I get a brief flash of a circle and then...nothing.
Further comment, I have MediaMonkey also installed and the CDs played fine using that program.
We sent you an email. We'll take it from there.