I just installed the latest version of Real Player. I have been an All Access subscriber for many years. I went to log in through my new installation (Windows 10) and am presented with a blank screen. I am logged in in another window, but there is no clear acknowledgement of that fact (it does not show my profile picture).
What can I do? I was hoping to use your video editor, but no soap.
When I go to play a new video created with Zoom it does not paint the picture properly.
See the following links (would have attached them):
1. blank screen, can't log in.
2. picture not painting properly