By the way, I already tried all the solution that was mentioned in Realplayer but none of it worked. It refuses to find it.
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Libary and device sharing is not working again.
We go through this every few updates. I have a list of directories for videos and when I go to updates Realplayer, those videos are not listed in Library. If I download a new video, it will be in the library. HOWEVER, all the old videos that I had listed no longer shows up in RealPlayer. If I go to the directories, they are there. Again, they are not being listed in Library when it is supposed to be there.
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Sorry it refuse to list it.
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Can you please confirm if you tried the steps from the below link?
https://customer.real.com/hc/en-us/articles/205035417-Scan-disk-for-media
Alternately, since you know where your files are stored, you will need to add that folder to your "Watched Folders". You can find that under Preferences.
1. Open RealPlayer.
2. Click the application logo in the upper left and select Preferences. The Preferences box opens.
3. In the Category pane, click Library & Device Sharing.
4. To add one or more folders to your watch list, click the Add Folder button. This opens the Browse for Folder dialog box. From here, you can select and add a folder to your watch list. Click OK.
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