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downloader stopped working after 3 hours, again.

Realplayer stopped downloading on Windows 10 this week (after Edge update). I downloaded the newest version of realplayer today and it worked great for 3 hours and then the new version stopped as well. I have used it for years and started having trouble recently. It will not download ANY videos, anywhere. I am searching those videos using the realplayer browser. Used to download even youtube videos fine, now nothing. I have PC matic on all computers, and have no problems with certain older laptops.

Thomas Smith

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Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

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