can't view any clips when launching

Harry Horton jr

• 23 luglio 2020 20:46
• Modificato

not sure why i am not able to view clips that i attempt to play back, all i get is a blank screen when i randomly try to view clips.  The only way i can visibly see the clips is when I trim them.  I never had this issue with RP 18? what is going on am i missing something??

0

• 

  RN Support

  • 24 luglio 2020 23:17

  Can you please send us a screenshot of what you are seeing? It will help us better understand the issue.

  0
• 

  Harry Horton jr

  • 25 luglio 2020 01:54

  

  0
• 

  RN Support

  • 28 luglio 2020 20:48

  Please follow these instructions:

  1. Open RealPlayer.
  2. Click the RealPlayer logo, then Preferences. 
  3. In the Category pane, select Hardware.

  - Under Video Card Compatibility, move the slider bar Most reliable.
  - Click OK twice to save the changes.
  - Close out of RealPlayer, restart RealPlayer.

  0
• 

  Harry Horton jr

  • 28 luglio 2020 20:52

  thanks, it worked!! i guess this can be closed :-)

  0

Il post è chiuso ai commenti.