I can't really comment as I'm awaiting a reply to my topic. I'm sure that the technical staff will do whatever it takes to advise me on what to do. Thank you.
Downloader will not download videos
When I click on "download this video" I get a message saying " unable to download this video" .When I try copying the url (if that's what it's called) and pasting it in the box , sometimes that works, but not all of the time. What do I need to do to fix this problem as I've had it happening before. Pleas help, thank you.
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Technology, as you know it is constantly and ever changing for the better.
That being said, YouTube and other websites are also constantly making changes to their websites by introducing newer technologies. Every time they make such changes and introduce newer technologies, it breaks our RealDownloader.
Our engineers have always been able to resolve these issues and as always, we have resolved the current downloader issue.
To resolve the downloader issue, please restart your computer and try again. If it still fails, can you please follow these steps and try again?
1. Open Internet Options from the search window.
2. Under General Tab, click Delete in Browsing History and follow prompts.
3. Close Internet Options.
Once you are done resetting your Internet Options, please follow these steps:
1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
2. Close all Windows
3. Restart your PC
Now try your video. If the issue persists, please let us know.