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Real downloader not working

The Real downloader is not working. It says, "no video to download on this page". I am using Internet Explorer. What can be done to fix this?

Albert Ringer II

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Same problem in Edge and no response from support about this problem.  Wish I had the previous version download saved so I could go back.  Not likely to pay them with this kind of support.

Barry Fitzgerald 0 voti
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Albert & Barry,

Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

Real CS 0 voti
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