unable to down load video

jerome kislenger

• 3 novembre 2020 21:30

I cannot get the folder to come up.  Unable to download. The folder in your note. The workaround does not work.

 

Jerome Kislenger

jjkislenger@aol.com

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• Commento ufficiale

  

  RN Support

  • 5 novembre 2020 20:36

  We have resolved the download issue. Please follow the instructions from the below link to download videos again.
  
  https://customer.real.com/hc/en-us/articles/360058635933
  
  Please note: If you are using RealPlayer v.18, please scroll down the page for instructions.
  
  If the issue persists, please provide us with a sample URL that you are unable able to download.
• 

  null null

  • 4 novembre 2020 00:40

  The work around does not work.

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