Vai al contenuto principale


Realplayer & now Realplayer 20/20 does not recognize most MKV files


1 commento

  • RN Support

    Would you be able to send us a sample MKV file that RealPlayer can't detect/burn/play?

    To send us a file up to 1 GB in size, please follow these instructions:

    1. Go to
    2. You will see instructions for attaching the file. Choose the file you want to send us.
    3. In the "to" section, enter "gsharma".
    4. In the box below, enter your email address and/or ticket number, along with a brief note about the issue (just a sentence is fine).
    5. Click Send.

    We will review the file(s). If for some reason we have difficulty receiving the file, we will let you know.



Accedi per aggiungere un commento.

Powered by Zendesk