Help

null null

• 29 ottobre 2025 20:55

I can't download from YouTube, I have reinstalled the latest version several times. The instructions from the link above don't work, if I click on check update, auto update does NOT appear. Please, how can I download from YouTube?

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• 

  patrick patrick

  • 29 ottobre 2025 21:46

  Good morning,

  i have the same issue ... and the problem was update of RealDownloader BUT the issue was in "user profile" not in install.

  read this article "(9/28/2025) - The recent issue affecting YouTube downloads has been resolved." https://customer.real.com/hc/en-us/articles/8980592526747-Update-RealDownloader-9-29-25

  To solve i delete "C:\Users\Internet1\AppData\Local\Real" in my user (internet1). 
  Warning i don't have anything i want save but i's good idea rename folder for save it (for example add .bak).
  Then do update from my user.
  Note, do this procedure for each user using RealDownloader

  best regards

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