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Pay again


2 commenti

  • E. Kenneth Kelly

    I apologize for cursing I shouldn't have done that but I'm just really really ticked off because you people are a scam artist that's all there is to it I mean you charge somebody for a product they pay for it and then I can install it on my computer and then all of a sudden you're trying to make me pay for it again and that's not right I want curse again but you people need to get your act together you shouldn't be charging people twice

  • Real CS

    We see that you purchased RealPlayer Plus v.18 under your gmail address and not under your comcast address. If you installed RealPlayer v.20/20, you will need to upgrade to activate Plus features in RealPlayer v.20 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

    If you don't want to upgrade, you will need to uninstall RealPlayer v.20 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link.

    Once you have installed RealPlayer v.18, you will need to sign into it with your gmail address to activate your Plus features.


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