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Why does an ad keep popping up after I load the URL for a video download?

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3 commenti

  • Real CS

    It appears that your RealPlayer & Downloader has got into a weird state. To resolve your issue, please reinstall RealPlayer. This should get you out of this state. If the issue persists, please let us know.

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  • Douglas Garrison

    I uninstalled Real, downloaded the latest version and installed it.  The advertisement is gone which was the biggest problem but it still doesn’t have the record now drop down at the top of my Chrome browser or the Edge browser, so I need to open the download program and copy the url to it.  Then it downloads.  Using Windows 10.  It hasn’t worked the way it is supposed to for over a year.  Can’t figure it out.  Thanks.  At least I can download now!

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  • Real CS

    We sent you an email. We'll take it from there.

    0

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