Refund

Laura Saunders

• 5 novembre 2021 22:26

I downloaded RealPlayer the other day but couldn't get it to work. Yes, I upgraded. Still wouldn't work.

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  RN Support

  • 10 novembre 2021 00:44

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are trying to download and the web browser you are using? Lastly, what version of RealPlayer do you have installed?

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