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SLOW AF DOWNLOAD SPEEDS!!!!!

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8 commenti

  • Real CS

    Can you please let us know the following information:

    1. Please go to C:\Program Files (x86)\Real\RealPlayer.
    2. Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows do you have installed?

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  • Joan Baez

    EVERYTHING. IS. CURRENT. AND. UP. TO. DATE!!!!!!!!!!!!!!!!!!!!!!  IT IS NOT ONE URL, IT IS ANYTHING!

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  • Real CS

    While we understand that it is slow for all videos, can you please provide the information we've requested. It will help identify the issue sooner.

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  • Joan Baez

    https://www.youtube.com/watch?v=i7eyp3PrGC4

    https://www.youtube.com/channel/UCmPeAxsPHdwlJztxLxh-svQ

    And I NEED these for legal reasons.  She's about to go to jail for all the harassment of people.

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  • Joan Baez

    And now it won't download AT ALL.

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  • Real CS

    Thank you for writing back. These videos you sent requires the user to sign into YouTube to confirm that they are above 18 years of age. 
     
    Example of one such video you are attempting to download.
     

     
    There are certain videos that are set to play only if the user confirms they are above 18 years old. That said, our Downloader is not designed to download such videos and movies that are hosted in YouTube. 
     
    This is a Setting in YouTube. 
     
    As a YouTube channel host when uploading, one has the option to set the audience. Here is a screenshot of that setting.

    Regular videos that are not having this restrictions, should be able to download without any issues.


     

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  • Joan Baez

    Then try any of her other videos that are NOT restricted, they STILL either won't download, or download slow AF!  Again, this has to do with LEGAL MATTERS.

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  • Real CS

    We will take it offline. Please check your email.

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