Has my Realplayer 20/20 plus been blocked from use so I have to buy Realplayer 22?
My current version 20/20 plus no longer lets me burn dvd's. How long will this version work before we all have to install the Realplayer 22 version? I can't get a straight answer anywhere.
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We already sent you a couple of emails regarding this. Please respond to them.
We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount. (We already sent you the link to the discounted price)
If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.
https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20
Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.
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