Something went wrong error message
Downloaded RealPlayer mobile app and subscribed to the premium plan. After subscribing, whenever I open the app I keep getting a "something went wrong" error message and I cannot find any of my old downloads. I had to cancel the subscription. How can I fix this? Thank you.
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Can you please let us know the following?
- What is the mobile operating system? Is it Android or iOS?
- Were these downloads on this phone or a different phone?
- When do you see this message "something went wrong"? At the time of launching the app or when doing something in the app?
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