Something went wrong error message

Aju Lawrence Jacob null

• 26 ottobre 2022 03:00

Downloaded RealPlayer mobile app and subscribed to the premium plan. After subscribing, whenever I open the app I keep getting a "something went wrong" error message and I cannot find any of my old downloads. I had to cancel the subscription. How can I fix this? Thank you.  

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  RN Support

  • 15 novembre 2022 23:53

  Can you please let us know the following?

  1. What is the mobile operating system? Is it Android or iOS?
  2. Were these downloads on this phone or a different phone?
  3. When do you see this message "something went wrong"? At the time of launching the app or when doing something in the app?

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