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how to find out what did i pay for, realplayer or realtime are they the same ?

keep trying to sell me realplayer plus ,which I thought I bought already

Don Brown

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Hello,

Our records show that you purchased RealPlayer 18 Plus.

NOTE: To check if you have signed in to activate your paid features, please follow these steps: https://customer.real.com/hc/en-us/articles/204040723

Let me explain the difference between RealPlayer 18 Plus and RealTimes Premium: RealPlayer 18 Plus is a one-time purchase which gives you access to the Plus features, while RealTimes Premium is a monthly (or annual) subscription, which gives you access to the same Plus features, as well as additional Cloud storage space. For more information regarding the difference between RealPlayer 18 Plus and RealTimes Premium, please click here: https://customer.real.com/hc/en-us/articles/204043143

Here's how to check your current plan by yourself:

 a) Go to: https://realtimes.real.com/myaccount.
 b) If you are not already signed in, sign in with the respective credentials (NOTE: As your account is connected with your Facebook account, you need to select the ''Facebook'' sign in option and then to enter the respective credentials).
 c) Click ''Plans'' in the left-hand column and you will see your current plan. 

Maria
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