投稿

4フォロワー フォローする
0
Avatar

REAL PLAYER TRIMMER NOT WORKING

REAL PLAYER TRIMMER NOT WORKING

 My computer recently updated it's Real Player.  Now I cannot trim MP3 audio.

 

When you move the bar to the time you want to start and end the audio clip, it goes back to the beginning or they come together where there is nothing in between.

 

Please help

I have windows 10

shay duffy

正式なコメント

Avatar

Hello,
We are aware of this issue and our Technical Department is investigating.
Once we have an update on the status of this issue, we will let you know.
We appreciate your patience.

Maria
コメントアクション Permalink

ログインしてコメントを残してください。

7件のコメント

0
Avatar

I am having the same problem with realplayer trimmer. I have window 7.

Solomon sipply 0 票
コメントアクション Permalink
0
Avatar

Hello,

We are aware of this trimming issue. Our Technical Department is investigating.

We'll get back to you as soon as we have a solution.

We appreciate your patience.

Maria 0 票
コメントアクション Permalink
0
Avatar

I also can not get the trimmer to work.  I really miss it! 

William Jacobs 0 票
コメントアクション Permalink
0
Avatar

Hello,

As soon as there is a fix, we'll send an email to let you know.

We appreciate your patience and we are sorry for any inconvenience caused. 

Maria 0 票
コメントアクション Permalink
0
Avatar

The issue of trimming my music still exist with my realplayer. The movable bar to trim does not remain still to set the trimming. Has the issue been resolved on your side?

Solomon sipply 0 票
コメントアクション Permalink
0
Avatar

Hello,

Please uninstall and reinstall RealPlayer by following the steps below:
  1 - First, you need to uninstall the program by following the instructions from this article: https://customer.real.com/hc/en-us/articles/204040013
  2 - After uninstalling RealPlayer from the Control Panel, please delete the application folders. Here's how: https://customer.real.com/hc/en-us/articles/220342848
  3 - Reboot your computer and reinstall RealPlayer. You can install the current version by going to: http://www.real.com/

If, at the end of the installation, RealPlayer prompts you to create an account, please select the "Already have an account? Sign in" option that you'll see at the bottom of the Sign in window. Enter your email address and password and click on the Sign in button and install the additional components.

Maria 0 票
コメントアクション Permalink