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Downloading videos does not work

My computer crashed and wiped out everything. I tried to restore and got some things back, except Realplayer. Since I've been paying them $9.99 for 5+ years I would have though re-installing it would brings back. I go back all my videos but, the thing that I've been working on for 3 days, is that it will not download anything. In fact, before a tiny screen would appear at the center top asking me if I wished to downloads this video. That is gone also. All I need is for someone to explain what I'm doing wrong or not adding something I should. Please help Thank You!

GREGORY WILLIAMS

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Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

Real CS
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All of a sudden and for no apparent reason, my RealPlayer downloading does not work.  I purchased the premium status a long time ago but it stopped working.  What do I do?

Leah Lilly 0 票
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