Real player gone along with all my files.
My computer crashed and wiped out everything. I tried to restore and got some things back, except Realplayer. Since I've been paying them $9.99 for 5+ years I would have though re-installing it would brings back. I go back all my videos but, the thing that I've been working on for 3 days, is that it will not download anything. In fact, before a tiny screen would appear at the center top asking me if I wished to downloads this video. That is gone also. All I need is for someone to explain what I'm doing wrong or not adding something I should. Please help Thank You!
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正式なコメント
Can you please let us know the following information:
1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.Please provide us with the version number you see there.
Could you also provide us with a sample URL that you are trying to download?
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All of a sudden and for no apparent reason, my RealPlayer downloading does not work. I purchased the premium status a long time ago but it stopped working. What do I do?
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All of a sudden again and for no apparent reason, my RealPlayer downloading does not work. I purchased the premium status a long time ago but it stopped working. What do I do?
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Leah,
Can you please let us know the following information:
1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.Please provide us with the version number you see there.
Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows do you have installed?
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I paid Premium price and can't download videos , works very slow just started all at once . Now can't through to anyone for help. I guess I just lossed 39.95
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I won't trust this company anymore. I only getting nothing for the $39.00 I paid. I don't trust this company anymore
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Elwood,
Firstly, we see an active RealPlayer Plus v.2020 under edfunk785@gmail.com. Please follow these instructions to install the latest version of RealPlayer, please click this link.
https://customer.real.com/hc/en-us/articles/360047590914-Installing-RealPlayer-20-20
Once you have installed, you will need to sign into RealPlayer to activate your Plus features. Here are instructions to sign in:
https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayerOnce these are taken care of, if you still are not able to download videos, can you please let us know the following information:
1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.Please provide us with the version number you see there.
Could you also provide us with a sample URL that you are unable to download and the web browser you are using?
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