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Realplayer not download from youtube premium

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6件のコメント

  • null null

    I now cannot download from basic YouTube, channels I have always downloaded in the past. Why?

    0
  • Andrew Phillips

    How the hell do you contact customer support? There is no link I can find. I couldn't get realplayer to download anything so I paid yet again to get a newer version and I still cant download anything. Who do I talk to and HOW do I talk to them 

    0
  • RN Support

    We fixed this issue and updated our installer which is currently available in our website. Please download it and install RealPlayer.

    For RealPlayer 22 - Click www.real.com

    For RealPlayer 20/20 - Click https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

     

    0
  • John Brown

    I updated to realplayer 22 and nothing happens when I try to download from YouTube premium. When I am signed in Youtube Premium App.  I see the drop down screen for downloading to replayer.  First it can not find the video to be downloaded and it asks for the url to download. I copy the url address. Paste it the field provided by realplayer and it ends with Saying it can noy download the video.

    Should I asked for a refund and does anyone know a phone number for the support teams???  That support page is for the birds....

     

    0
  • null null

    God luck with trying to find a phone number. These faceless corporations don't want to talk to customers any more, it's too much hassle.

    0
  • RN Support

    John, we don't offer phone support.

    Could you please provide us with a sample URL that you are unable to download and the web browser you are using?

    0

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