Cancel subscription

jessica chambers

• 2016年05月06日 09:05

Want to cancel subscription email ********** or ************

1

• 正式なコメント

  

  Maria

  • 2017年07月18日 12:39

  Hello,

  I've sent you an email. Please check your mail box.
• 

  Sean

  • 2016年05月06日 09:48

  I've sent a message to the email address associated with your account. Please respond and we'll go from there.

  Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

  1
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  Dwayne Lino

  • 2016年07月20日 01:21

  Good Evening,

  I noticed a charge on my visa for a subscription I have for real player but it is from an email account I haven't used in years but can't remember the name. Can please help in going about cancelling that? My name is Dwayne Lino

  Thank you

  0
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  Naga

  • 2016年07月21日 19:38

  Dwayne,

  I've sent a message to the email address associated with your account. Please check your Inbox.

  0
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  Steve Allen Jr

  • 2016年08月20日 14:59

  I dont believe I ever signed up for this service but have been charged to a credit card for one year.  Please cancel and explain. SA

  1
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  Jason

  • 2016年08月24日 00:00

  Steve, I've sent a message to the email address.  Please respond and we'll go from there.

  0
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  Hilary Garland

  • 2017年01月31日 16:13

  i am trying to cancel my subscription. When I click cancel it keeps coming back. Please fix this. Thank you 

  0
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  Viswanathan S

  • 2017年02月04日 19:40

  Hi Hilary, 

  I've sent a message to the email address associated with your account. Please respond and we'll go from there.

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  london grissom

  • 2017年02月21日 05:19

  I want to cancel my subscription

  -1
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  london grissom

  • 2017年02月21日 05:22

  cancel my subscription . xxxxxxx@gmail.com

  0
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  Arvin

  • 2017年02月27日 21:24

  london grissom,

  I've sent a message to the email address associated with your account. Please respond and we'll go from there.

  Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

  0
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  Frank Dantzler

  • 2017年07月15日 18:14

  I purchased a $39 upgrade subscription this morning. Tried it, the product does not work.

  I submitted a request to cancel subscription. You responded with: ". . . your RealCloud subscription has been deactivated." 

  Then I responded with a correction email: "I did not subscribe to RealCloud, but RealPlayer.

  Real Times Team, responded with: "We received your request and will respond in 1 - 2 days, and suggested that post my comments here." 

  I responded with a request for a phone number and asked are you hiding in cyber space? You did not respond but removed this. I should not have to wait 1 - 2 days for a reimbursement for a transaction that occurred two hours ago. Can I talk to someone by phone regarding this issue?

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  teresa king

  • 2019年12月02日 23:26

  How can I cancel the all access 100GB plan on txxxx@gmail.com....thanks

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  RN Support

  • 2019年12月16日 22:57

  Teresa,

  We see that you already cancelled your 100GB subscription. You still have the 25GB monthly plan active. If you want this to be cancelled, please let us know.

   

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  jerry brown

  • 2020年05月11日 19:57

  Please cancel my subscription ASAP. Thank You. jerry brown @ xxxxry@aol.com. Thank You for your help in this matter.

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  RN Support

  • 2020年05月12日 00:15

  Jerry,

  We've cancelled the membership, so you will not be charged any further. 

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