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12 minutes to load/play a video?

It's taking approx 12+ minutes to load/play a video. Real Player is frozen during this time, cannot exit or select another video to play.

What is wrong?

Melvin Oshiro

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We have seen this happen if you have 2 display adapters installed in your PC. Can you please confirm if this is the case?

Real CS 1 票
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I don't have 2 display adapters installed in my PC. I did recently install VirtualBox.

Thank you for you help

Melvin Oshiro 0 票
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Can you also let me know if you are playing RealPlayer within VirtualBox or on the Operating system directly?

Real CS 0 票
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RealPlayer is playing on the operating system not within VirtualBox. 

Melvin Oshiro 0 票
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I've sent you an email. We'll take it from there.

Real CS 0 票
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