To resolve your issue, please reinstall RealPlayer.
I cannot downloads videos.
The Download video icon doesn't appear when I want to download a video. It just stopped coming up.
Okay, going on two days now....when will this be fixed?
We can assure you that our engineers are working on resolving this issue. We will email you as soon as it is resolved.
Icon appears but says video not available...when will you update us on a fix?
Our engineering team is investigating it. We will send you an email as soon as it is resolved.