downloading videos

Ian Michaud

• 2019年04月27日 14:51

The downloading function is working again this morning!!  (posted at 7:50 a.m. Pacific Time, Saturday, April 27).   Hats off to your engineers!

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  Alana Chu-Lowe

  • 2019年04月27日 20:24

  How did you get it to work? I am not able to download any videos from You Tube but download works for Dailymotion. 

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  RN Support

  • 2019年04月29日 20:35

  Alana,

  We have resolved the Downloader issue.

  Please follow these steps to have your Downloader work again.

  1. Open Internet Explorer
  2. Click Settings and open Internet Options
  3. Click the Advanced tab and hit the Reset button
  4. Close Internet Explorer

  Once you are done resetting your Internet Explorer, please follow these steps:

  1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
  2. Close all Windows
  3. Restart your PC
  4. Go back to Youtube.com and try to download any video (This should activate the latest version of Downloader and you should be able to download videos.)

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