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Getting message "your browser does not currently recognize any of the video formats available"

When I copy URL address of video into real player to download, I get the following message:

Your browser does not currently recognize any of the video formats available

Click here to visit our frequently asked questions about HTML5 Videos.

 

Please help - Videos's play fine in YouTube.  When I copy link to real player to download is when I get this message.

I've tried clicking on download button at top of screen, but when I do, I ALWAYS get an "Unable to Download" message

Cheri Foster

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