After putting in URL, the downloader properly retrieves / locates video, and displays the image. When download button pressed attempt to download only lasts a few seconds and a 1kb file produced.
I have been using for years and have successfully download hundreds of video from this site.
------- these are ".TS" video files
--------I have even submitted URL from previous successful downloads from prior downloader version but have NOT been able to download videos from this site
****** Also, is there a way to get and re-install the previous downloader version?
****** Is this the only way to contact Support?