File size and download speed

Jeremy Instone

• 2022년 11월 19일 06:47

i have an odd situation where the file size and download speed all seem to show zero now. Tried restarting my computer and Realplayer but no better. Anyone any suggestions on how to resolve this?  

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  RN Support

  • 2022년 11월 19일 16:26

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows do you have installed?

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