DVD RW burned successfully; does not replay

Gerard Wilson

• 2017년 08월 13일 18:51

Today I burnt a DVD - RW  from my Real Player library, for the first time, and waited until I received a message that it had been burnt successfully. I ejected the DVD RW from the drive, and inserted it again. The drive would not playback  the DVD RW. I tried to play it back on Real Player, but upon insertion of the DVD, Real Player prompted me to insert the disc. I have read through the articles and do not find a similar situation. I am using Windows 10, most recent version, and Real Player, most recent version. I have checked that my settings are in accord with the  "playback" tutorial. Please advise

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  Virgilio

  • 2017년 08월 14일 14:12

  Our technical department is aware of the problem and is working on this issue. Once the problem is resolved, we will send you an email with the instruction to follow.

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  Virgilio

  • 2017년 08월 14일 14:16

  In addition, please check you email to provide the requested information regarding your account.

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  null null

  • 2019년 12월 30일 17:11

  I also experienced the same issue, no option to play the content.

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  RN Support

  • 2020년 01월 03일 22:36

  Did the DVD burn successfully? Can you open the DVD drive in a folder and see if there are folders within?

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