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no videos to download

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댓글 3개

  • Arvin

    To resolve this issue, follow the below article:

    https://customer.real.com/hc/en-us/articles/204040013

    Once done, try updating the RealDownloader manually by following the article:

    https://customer.real.com/hc/en-us/articles/214170087

    0
  • Tom Fontaine

    Tried all suggested and once AGAIN no results. Whats up?

    0
  • RN Support

    Tom,

    We have identified the download issue and resolved it. Please follow these instructions to resolve your downloader issue.

    1. Open a web browser (Chrome, Firefox or Edge)
    2. Click the blue downloader icon on the top of your web browser once until you receive "Unable to download videos" or "No videos found" message
    3. Repeat step 2 once more
    4. Restart your PC

    This will update the fix and you should be able to download videos again.

    0

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